Call us anytime on 0438 385961 or email your enquiry to: info@snowlinkshuttle.com.au

FAQS

When does the regular Snowlink Winter Shuttle operate Too & From?

Our Winter shuttles to Thredbo & Perisher commence in June until October based on daily demand.

*Minimum passenger numbers are required before a shuttle can be scheduled, email or call us for availability.

What is the cost of the Winter Snowlink Shuttle Service to the Ski Resorts?

A same day return seat on our shared shuttle bus is from $50.00 per seat? per day from Jindabyne to Thredbo or Perisher ski resorts PLUS the daily Kosciuszko National Park passenger entry fee.

A one way in either direction is also from $50 Per Passenger Plus Park entry fee into Kosciuszko National Park.

Drop off’s & Pick up are available at the Ski Tube, Bullocks Flat on the Thredbo Shuttle run, cost is from $20 per seat each way.

* Minimum passenger numbers are required before a shuttle can be scheduled, email or call us for availability. info@snowlinkshuttle.com.au

What times and days does the Winter Snowlink Shuttle Operate?

During Winter the shuttle is available 7 days per week, generally Jindabyne pick up’s will be from 7.30am-8am and the afternoon returns from the ski resorts are from 3.30pm-4pm.

For transport outside these shuttle times a private transfer service maybe available.

*Times and days are subject to change depending on conditions and bookings

*Minimum passenger numbers are required before a shuttle can be scheduled, email or call us for availability.

What are the destinations included in the Winter Snowlink Shuttle?

Pick up’s and drop offs are available in the mornings from East Jindabyne, Jindabyne and Thredbo, Ski Tube and Perisher when we are dropping off passengers.

We offer a door to door shuttle in the Snowy Mountains.

For any other locations including Guthega, Snowy Mountains Airport Cooma and Canberra Airport or Canberra CBD, a private transfer can be arranged. Call or email us for price and availability.

How can I make a booking on the Winter Snowlink Shuttle?

To reserve a seat on our shuttle service you can complete the online booking request or call /email us and we will confirm with you as soon as possible. For booking requests for less then 5 seats we generally except booking requests within 7 days of intended travel with us. We require minimum passengers on board before we can confirm a shuttle run to any destination, we will NOT confirm your seat unless we have reached our minimum passenger numbers.

For reservations for less than 4 seats on the shuttle we recommend contacting us closer to your requested travel date to check availability.

Group bookings for 6-11 passengers can be made up to 30 days in advance to ensure availability & you may pick your destination between Thredbo, Ski Tube or Perisher and schedule our bus between 7am to 5pm.

How can I pay for my Winter Snowlink Shuttle booking?

Once your booking request is confirmed we accept payments via Visa & Mastercard (card fees apply), you will need to call us on 0438 385 961 BEFORE travel to pay on credit card. We also accept payment via direct deposit into our bank account if paying in full at least 3 days prior to travel. Pal pay is also available on request for international bookings. If your booking request is immediate or within 24 hours of travel you maybe able to pay the driver upon collection. * We do not carry large amounts of change so exact fare is usually required if paying on boarding the bus. A receipt or tax invoice will be issued.

How do I cancel or amend my Winter Snowlink Shuttle Booking & what are the Terms & Conditions?

Once we have issued a customer with a confirmation a seat has been reserved for your booking as per your request. We DO NOT cancel our customers booking at short notice, so we appreciate the same courtesy in return from our customers.

– All Cancellation/Amendment requests must be received via email to info@snowlinkshuttle.com.au
– If your booking is within 48 hours of travel there will be NO refund/amendment available so please be sure before you book with us.
– For written cancellations or amendment requests that are received at least 28 days before to travel we will refund 100% of any monies received less any fees we have incurred if we cannot amend your request.
– Cancellation request received between 27-14 days before traveling you will forfeit 20% of all monies paid.
– Cancellation request received between 13-3 days before travel will forfeit 50% of all monies received as a cancellation fee.
– All amendments will only be offered if available. So please confirm your dates, details & required seats before making a booking.

We always recommend that you take out adequate travel insurance to cover cancellation costs due to unforeseen situations.

How many passengers does the Winter Snowlink Shuttle accommodate?

Under most circumstances for the shuttle to be viable we require a minimum of 4 passengers to book on the bus before it will be confirmed. However, there may be circumstances that we could accommodate your transport needs subject to day/time/location/conditions so please call us on 0438 385 961 to discuss.

Under our licensing conditions we can accommodate up to a maximum of 11 passengers (adults & children) per vehicle per trip. If you have a request for a group exceeding 11, we may offer 2 vehicles or stagger separate trips accordingly. Call or email us for further details & availability.

We have baby and children seats available.

Please Refer to our Snowlink Terms and Conditions for more details.