Locally owned in Jindabyne · 7 days, 7am to 6pm 0438 385 961
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Snowlink Jindabyne

Privacy Policy

How we collect, use and protect your personal information. Questions? Email info@snowlinkshuttle.com.au.

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Last updated 14 October 2026

Snowlink Jindabyne values our customers’ personal information. We are committed to protecting it, storing it securely and only using it to provide our transport services. This policy explains what we collect, why we collect it, who we share it with and how you can access or correct it.

Snowlink Jindabyne (ABN 44 803 303 774) is a family-owned private transfer business based in Jindabyne, NSW, accredited under NSW Point to Point Transport (accreditation 39644). We follow the Australian Privacy Principles in the Privacy Act 1988 (Cth).

What we collect

We only collect the information we need to plan and run your transfer. This may include:

  • Your full name and the names of passengers travelling with you
  • Your contact phone numbers and email address
  • Company details, if you are booking for a business
  • Your travel itinerary, including dates, times and flight or train details
  • Pick-up and drop-off locations and addresses
  • Passenger numbers, luggage, ski, bike and child seat requirements
  • Any special requirements you choose to tell us about, such as mobility needs
  • Messages you send us by phone, email, social media or through our website

How we collect it

We collect your information directly from you when you call or email us, request a quote or book online through our website, or message us on social media. We do not buy personal information from anyone.

How we use it

  • To quote, confirm and run your transfer, including contacting you about pick-up times and delays
  • To issue invoices and receipts and take payment
  • To keep our passengers and drivers safe and meet our legal and NSW Point to Point Transport obligations
  • To answer your questions and improve our service
  • From time to time, to tell you about our services. You can opt out at any time (see below)

Payments and card details

We DO NOT store or hold any customer credit card or banking details. Online payments are processed securely by Stripe, a certified payment provider. Your card details go directly to Stripe and are never seen or kept by Snowlink.

Who we share it with

Your personal information will NOT be sold, rented or given to any third party for their marketing. We only share it where needed to provide our service, with:

  • Our payment provider (Stripe), to process online payments
  • The trusted services that run our website, email and bookings (for example our website host, our email provider and the service that delivers our enquiry forms), only so they can provide those services to us
  • Government or law enforcement agencies, only when the law requires it

Some of these providers store information on secure servers outside Australia, including in the United States. We only use reputable providers who protect personal information to a high standard.

Photos and social media

We will only display photos of customers on our website and social media with their consent. If you do not wish to appear in any photos or social media promotions, please let us know.

Marketing and how to opt out

From time to time we may contact our customers about our services. If you do not wish to be contacted by Snowlink, please email our privacy officer at info@snowlinkshuttle.com.au and we will remove you straight away.

Our website and cookies

Our website does not use advertising cookies to track you across other websites. We may use tools such as Google Analytics and Google Ads to understand how visitors use our site and how our ads perform. These tools use cookies and collect general information, such as pages visited and the type of device. They do not tell us who you are. You can block or delete cookies in your browser settings at any time.

If you use our quote or booking forms, the details you enter are sent to us by email so we can reply to you.

How we keep it safe

We store your information securely, limit access to the people who need it to run your booking, and only keep it for as long as we need it for our business, legal and accounting records. After that it is securely deleted.

Accessing or correcting your information

You can ask to see the personal information we hold about you, or ask us to correct or delete it, at any time. Just contact us using the details below and we will respond within 30 days.

Questions or complaints

If you have a question or concern about your privacy, please contact our privacy officer first and we will do our best to resolve it:

If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.